Introduction

This policy explains how I collect, use, and look after your personal information when you visit my website or get in touch about therapy.

Information I Collect

I may collect personal information in the following ways:

• Directly from you – for example, when you contact me via the website, email me, or arrange an initial consultation.

• Automatically – when you visit my website, through cookies and similar technologies.

This may include:

• Your name, email address, phone number, and any information you choose to share when getting in touch.

• Technical data such as your IP address, browser type, and how you use the website.

How I Use Your Information

I use your information to:

• Respond to your enquiry and arrange initial consultations or sessions.

• Provide therapeutic services.

• Maintain appropriate records in line with professional, ethical, and legal requirements.

• Improve the website and how it functions.

• Send occasional updates only if you have chosen to receive them.

Legal Basis for Processing

Under UK data protection law, I rely on the following lawful bases for processing your personal data:

• Legitimate interest – to respond to enquiries and provide therapy services.

• Consent – where you have given permission (for example, if you choose to receive updates).

How I Store and Protect Your Data

I take appropriate steps to keep your information safe and secure. Your data is stored securely and only accessed when necessary.

I retain personal information only for as long as needed, in line with professional, ethical, and legal guidelines. Client records are typically kept for up to 7 years after our work ends, in accordance with professional standards.

Confidentiality

Any information shared in a therapeutic context is treated with a high level of confidentiality, in line with professional ethical guidelines.

There may be rare exceptions where I am legally or ethically required to share information (for example, where there is a risk of serious harm). This would always be handled with care and, wherever possible, discussed with you first.

Sharing Your Information

I do not sell or share your personal information for marketing purposes.

I may use trusted third-party services (such as website hosting or email providers) to support the running of my practice. These providers are required to keep your information secure and confidential.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information I hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data where appropriate.

• Withdraw consent or opt out of communications at any time.

To make a request, please contact: therapy@shubeckwith.com

Cookies

This website uses cookies to help improve your experience. You can manage or disable cookies through your browser settings, although this may affect how the website functions.

Changes to This Policy

I may update this policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this policy or how your data is used, you can contact me at: therapy@shubeckwith.com

You also have the right to raise a concern with the Information Commissioner’s Office (ICO).

Consent

By using this website, you agree to the terms of this Privacy Policy.